Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All requests must be made within 14 days of receipt.
We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!) Please review your personalization information before submitting your order. Check spelling, dates, and names carefully. You are welcome to email us at firstname.lastname@example.org if you have questions about personalization, before placing your order. Understandably, we are not able to accept cancellations or changes to orders once the proof has been approved, as they immediately are sent into production.
NOTE: Peachy Weddings LLC also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.
During our busy season (Feburary - May) we try our best to ensure your order will arrive on time, but due to high volume and unexpected circumstances beyond our control there might be a slight delay in delivery of your order. We will always notify you of any delays as soon as possible. Understandably, no refunds can be issued for orders delayed due to adverse weather conditions or any unforeseen circumstance that may affect Peachy Weddings LLC or any of our carriers.
Thank you for understanding.
If you need to return a item that arrived damaged, please Contact Us with your order number and details about the product you would like to return. We will respond quickly to rectify the matter.
All invitations order within the US ship for free. We do not ship to PO Boxes. We will email you a tracking number when your item is on its way!
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and whether we are in our busy season or not. Once printed a tracking number will be sent to you and all of our items require signature confirmation so we cannot ship to PO boxes.